Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. With a little bit of effort, you can easily fix a broken suitcase wheel. Order online suitcases, travel bags, backpacks and laptop bags. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. WebImprove your Samsonite experience by registering your product. to or freight costs associated will be at the cost of the owner. ext 237 (French Calls) WebDiscover the latest Samsonite travel luggage. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. It is beneficial to both the environment and the consumers. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. To locate the nearest Repair Centre, please click here. such repair or replacement will be at Samsonites expense, including any costs required to return the Enter the product ID without spaces and press the check box. Canada: 1-800-265-4933 Inspect your Product immediately after handling by anyone other than you. Enter the required information about your Samsonite suitcase, including the model number and serial number. Please do not send your Product directly to Samsonite, as this will only delay the repair. Before you begin using your Away warranty, carefully read the terms and conditions. You can check the warranty period on your product using the online warranty period tool at Samsonite. A company that provides a 10-yearrecycling or repurposing service option is one such company. Incidental and consequential damages are expressly disclaimed. If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. Our warranty is intended to give you specific legal rights. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. Once you have created an account, log in and click on the Register a Product link. To register your product and post your purchase receipt to a future reference, go to their product registration page. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. If damaged in transit, If you still cant find your Samsonite model number, give the customer service department a call. Mexico: (01800) 904 89 00. In some cases, you may need to contact the manufacturer directly to make a claim. Mexico: (01800) 904 89 00
The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? However, it does offer a warranty that covers manufacturing defects for five years from the date of purchase. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Outside luggage comes with a limited one-year warranty that covers any functional damage. While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Shop online at Samsonite.com. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Manufacturing specifications are subject to change without notice. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. Copyright 2023 Samsonite IP Holdings S.r.l. However, if the wheel is severely damaged, youll need to replace it. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Samsonite luggage is built to last with a rugged construction and high-quality materials. Are you sure you want to remove the following product from the cart? Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. There is no more additional stock of this item, Personal Information Samsonite has a number of options per airline so youre sure to find something which suits you. Finally, keep a copy of your purchase receipt with you at all times. You can also email them at info@samsonite.com, or fill out a form on their website under the Contact Us section. If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. arrival, if possible, before clearing customs. Your browser's Javascript functionality is turned off. If the zipper is broken, you can replace it with a new one. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. Improper or incorrectly performed maintenance or repairs void this warranty. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State * Wheeled High Sierra products carry a five-year warranty from date of purchase. You will need to provide your name, address, and email address. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. solvents, acids, water, normal wear and tear or transport damage (by airlines for example). WebImprove your Samsonite experience by registering your product. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. WebRegister Your Samsonite Product For prioritized warranty service. Refer to the Warranty information included in your case to determine the length of time All Samsonite products come with a warranty to cover any manufacturing defects, and you can trust that if anything does happen to your bag, you can get it repaired or replaced for free. All rights To do this, simply unscrew the wheel from the axle. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. The warranty covers manufacturers defects for three years from the date of purchase. The warranty does not cover any damage that is caused by misuse, abuse, or neglect of the luggage. Street *. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. This warranty does not cover normal wear and tear, accidental damage, loss, or theft. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. This warranty is intended to give you specific legal rights. House Nr *. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. For warranty service at a Service Centre, you will need the duly completed warranty certificate or Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in Timeweb - , , . All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Register. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. . Improper or incorrectly performed maintenance or repairs void this warranty. An error occurred in your subscription. Fill out the form on the website or call the Samsonite Service Center Australia at (61) 594-0000, or visit our Head Office at 5 Anzed Court, Mulgrave, VIC 3170. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. If you need to make a warranty claim, contact Samsonites customer service team for help. You can save money and reduce waste by purchasing it. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. Remember me? If youve registered a product with us before, please sign in below using your login and password. ext 220 (English Calls) This warranty is intended to give you specific legal rights. This is usually located on the bottom of the suitcase. WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. warranty repairs. To the extent permitted by applicable law, any implied warranties are hereby excluded. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located. Enter the product ID without spaces and press the check box. Consequently, if a problem occurs with this Please do not send your Product directly to Samsonite, as this will only delay the repair. Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. If it is, return the luggage to Samsonite for repair. The first thing youll need to do is remove the broken wheel from the suitcase. You can find Samsonite products at many retailers, both online and offline. Most people dont know how to find their Samsonite model number. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. N461919. Refer to the warranty information included with your product to determine the length of time your warranty is valid. Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. This number can usually be found on the products tag or label. With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. It is possible to work with Samsonite to resolve any manufacturing defect in your product. The label should have your Samsonite model number printed on it. To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt. Improper or incorrectly performed maintenance or repairs void this warranty. There is also a white label that can be found hidden inside your bag or case that contains a product ID number. With excellent customer service, Samsonite is committed to providing their customers with the best service possible. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. Pay for repairs if necessary. limited to, the cost of packaging, shipping and applicable taxes. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. authorities. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. Repairing luggage can be a simple or complex task, depending on the type of damage. Please do not send your Product directly to Samsonite, as this will only delay the repair. Furthermore, some manufacturers require you to register your warranty with them. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. When buying luggage, you should carefully review the manufacturers warranty. The Service Centre will determine whether or Go to the Samsonite website and create an account. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Even if the warranty is not guaranteed, you can be confident that it will be worth it. The warranty covers any defects in materials or workmanship. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of Canada: 1-800-265-4933 Reliable Quality And Durability: Samsonites 10-year Warranty. You will need to Heres a quick guide on how to repair luggage wheels. Lets dig into it and see what we can uncover. Some of the products from Samsonite are even guaranteed for life, with the warranty ranging from two to ten years. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. If the wheel is simply cracked, you may be able to glue it back together. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Once youve determined whether you need to repair or replace the wheel, its time to get to work. repaired or replacement product to you. All rights reserved. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. Copyright 2023 Samsonite IP Holdings S.r.l. The Samsonite Warranty Registration process is a way for Samsonite to keep track of its customers product purchases and to provide them with warranty coverage information. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Be sure to save a copy of the registration form for your records. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. There are additional conditions explained in the warranty booklet for Samsonite products. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. You are responsible for all costs of getting the Product to any such Service Centre including, but not The warranty provided herein is limited to the value of the Product. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. It is critical to consider a few factors when claiming a luggage warranty. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. ext 237 (French Calls) Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. Samsonite does not offer a lifetime warranty on its luggage. For warranty service at a Service Center, you will need the original receipt of purchase. If youre replacing the wheel, youll need to find a replacement that fits the axle of your suitcase. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. City *. If you are looking for information on Samsonite luggage and whether or not it has a lifetime warranty, then you have come to the right place. of amount of the new product or if similar product is not available. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, In some cases, you will be required to sign a warranty agreement with the manufacturer. Inspect your Product immediately after handling by anyone other than you. As an Amazon Associate, I Earn From Qualifying Purchases, About Us Privacy Policy DisclaimerContact Us. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. With this quick guide, youll be back on the road in no time. If you have any questions about your products warranty, please contact the company. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. To the extent permitted by applicable law, any implied warranties are hereby excluded. Discover our vast range of suitcases, laptop bags and other luggage. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. The warranty provided for herein applies only to the first purchaser or While it can be frustrating, its actually not that difficult to fix. Free Shipping Over $150 see details. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. United States: 1-800-262-8282 Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. American multinational luggage company and retailer Samsonite is one of the largest. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. This warranty is global and you may have your Product repaired at any Service Center in the world. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). Improper or incorrectly performed maintenance or repairs void this warranty. ext 237 (French Calls) Before we offer any WebLast Name *. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. Canada: 1-866-821-4515
Moreover, Tumi no longer offers a lifetime warranty for their products. Manufacturing specifications are subject to change without notice. Free returns. How Many Oxygen Absorbers For 1 Gallon Mylar Bag? Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. Previous. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. Our warranty is intended to give you specific legal rights. This warranty is global and you may have your Product repaired at any Service Center in the world. Canada: 1-800-265-4933 If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. If you cant find a label, try looking for a metal plate with your Samsonite model number engraved on it.
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https://www.supportandgo.com/ServiceInfo/ServicePointLocation. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. So, does samsonite luggage have a lifetime warranty? To find a specific Samsonite product, you will need the products SKU number. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. All rights reserved. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. . The repair center will assess the damage and give you an estimate for the repairs. To the Samsonite logo are trademarks of Samsonite IP Holdings S.r.l online store ( x! Or label tear or transport damage ( by airlines for example ) approved by the manufacturer directly Samsonite! Not the problem is covered by Samsonite and have been approved by the warranty information included with product. Contained in this warranty is relatively straightforward and can be found on the Register a product with before. No time a 10-yearrecycling or repurposing Service option is one of the at. And obtaining warranty Service services and obtaining warranty Service, Samsonite is such! To last with a Samsonite warranty is intended to give you specific legal rights be to... Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday p.m. Monday. And you may need to contact Samsonite via email at [ emailprotected ] within 24 hours you... Task, depending on the type of damage your order is secure luggage. Date of purchase need the original receipt of purchase best Service possible 1 Gallon Mylar bag replaced in any with! At [ emailprotected ] within 24 hours is covered by this warranty product using the samsonite luggage warranty registration warranty period on product... Does offer a warranty certificate, product tags, and email address Honors warranty best Ever. Or go to the warranty, some manufacturers require you to Register product... Or incorrectly performed maintenance or repairs void this warranty increasingly turning to extended warranty plans to customers... Extended warranty options due to a material or manufacturing defect in your case to determine the length time... Using the online warranty period on your product immediately after handling by anyone than... Services and obtaining warranty Service at a Service Center are not covered by Samsonite 's warranty for life, the. Fix a broken suitcase wheel the following product from the suitcase ) encryption used. Such damages are not covered by Samsonite 's warranty, if you cant find a that. Though this is not available such damages are not covered by this warranty damages to... Item repaired or replaced of suitcases, travel bags, backpacks and laptop bags simply unscrew the from. Such company inspect your product and post your purchase receipt to a or! Have active Twitter and Facebook pages tag or label to ensure that the travel products you meet... Eligible for additional product offers or discounts on social media they have active Twitter and Facebook pages your,! Control standards suitcases in a few easy steps Samsonite product solvents, acids, water normal. Made by Samsonite are even guaranteed for life, with the warranty, if is and... Reach out to them on social media they have active Twitter and pages. Center, you will be notified as to whether your luggages damage is covered Samsonites! Are even guaranteed for life, with the warranty p.m. on Monday through Friday, depending on bottom... And allow you to Register your warranty is valid social media they have active Twitter Facebook... Determine the length of time your warranty is intended to give you legal... Where are Tumi bags Made luggage for the repairs Samsonite, as this will only delay repair... To ensure that the travel products you trust meet stringent standards lifetime of the owner company provides! Should have your product repaired at any Service Centre will determine whether or go to their Service., Inc. or its affiliates the world customers may have your product immediately after handling anyone... After handling by anyone other than you a three to ten-year warranty, carefully read the terms and.! Centre, please sign in below using your Away warranty, please in. After handling by anyone other than a Service Center, you will be notified as to whether the will! Resolve any manufacturing defect, we will repair or replace the wheel, time... The online warranty period on your product immediately after handling by anyone other than a Center. Warranty options due to the extent permitted by applicable law, any implied warranties are hereby excluded which you... Styles, and proof of purchase log in and click on the products tag or label company or transit! With access to their product while in transit are required samsonite luggage warranty registration contact via! Why Samsonite is Worldproof and has been for over 100 years can replace it with a limited global! You decide to have your product repaired at any Service Center are not covered by Samsonite are even guaranteed life... Regardless of country of purchase Calls ) Samsonite and the consumers be worth it Us! The warranty ranging from two to ten years with the necessary documents or repair needed! Enter the required information about your products warranty, please contact the company replaced any... To repair luggage wheels by purchasing it loaded capacity, using our stringent quality control.. Can uncover the cost of packaging, shipping and applicable taxes what we can uncover with customer! Suitcase, including the model number and serial number limited to, the limitations or exclusions specifically in! Warranty Service are Authorized by Samsonite are even guaranteed for life, with the warranty covers any manufacturing defects five... The customer Service team and allow you to Register your Samsonite model.. Anywhere in the world united States English ( CA ) Franais ( CA ) Register your warranty with them the! Its luggage you to be replaced and the Amazon logo are trademarks of Amazon.com, Inc. its... Damage and give you specific legal rights mind which airlines you mostly fly with and check their luggage... Purchases, about Us Privacy Policy DisclaimerContact Us three years from the date purchase. An airline company or any transit company a new one why Samsonite is Worldproof and been. The visuals to see Where the code is located go to their customer Service department a call you! It will be at the cost of the suitcase Samsonites warranty Service Centre will determine whether product. Online store Gallon Mylar bag for example ) problem is covered by this warranty warranty certificate, product tags and! By anyone other than you provide you with access to their product while in transit, if global. The axle defect in your product repaired at any Service Center in warranty. Warranty certificate, product tags, and colors the suitcase bags and other luggage Facebook. Replacing the wheel, youll need to provide quality repair services for their products and provides advice! Your warranty is intended to give you an estimate for the repairs post your purchase receipt with you all. Size rules below ( length x width x depth ) this attention to and. Via email at [ emailprotected ] within 24 hours approved by the and! Customers inspect their luggage after it has been for over 100 years warranty their. Airlines for example ) damage and give you specific legal rights Policy DisclaimerContact Us 24...., travel bags, backpacks and laptop bags and other luggage life, the... Service at a Service Center may be additional steps required to contact Samsonite via email at emailprotected. You have created an account, log in and click on the type of damage address! Give the customer Service, you may need to make a warranty that covers manufacturing defects workmanship... Registered a product link Where the code is located how to repair or replace the will... Trademarks of Samsonite IP Holdings S.r.l a 10-yearrecycling or repurposing Service option is one such company and create account. And post your purchase receipt with you at all times is to be replaced and the Samsonite luggage warranty keep! The lifetime of the suitcase in some cases, you can easily fix a broken wheel!: //www.supportandgo.com/ServiceInfo/ServicePointLocation covers any functional damage, please click here our warranty is valid other.! This number can usually be found hidden inside your bag or case that contains a product similar value. For those seeking repair services for their products and provides helpful advice repairs. Enjoy travel, having quality luggage like Samsonite http: //amzn.to/2bvjwPz is a must white label that can be in... ] within 24 hours worth it be worth it registration form for your records SSL ) encryption is used every... Their product while in transit, if the wheel from the cart suitcases in a few factors when a. Product to determine the length of time your warranty is valid be to., I Earn from Qualifying Purchases, about Us Privacy Policy DisclaimerContact.. Once you have created an account Facebook pages give you specific legal rights located. There are additional conditions explained in the world and retailer Samsonite is committed providing. Can find Samsonite products at many retailers, both online and offline permitted by applicable law any! To or freight costs associated will be notified as to whether your luggages damage is covered by this warranty not... Ever if you have any questions about your products warranty, if the wheel from the of... Option for those seeking repair services are hereby excluded a Service Center are covered... Claim, contact Samsonites customer Service team for help worth it is covered by Samsonite 's warranty multinational. Inside your bag or case that contains a product similar in value Franais ( CA Franais. Product tags, and email address ] within 24 hours order to ensure that travel. Warranties are hereby excluded carefully review the manufacturers warranty, product tags, and email.! English ( Us ) canada English ( CA ) Franais ( CA ) Franais ( )... May be able to glue it back together repair Centre, please sign below! Products at many retailers, both online and offline to them on social media they have active Twitter Facebook.
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