my john lewis gift card has expired what can i do

These will correspond to the prize(s), selected as part of the competition insofar as is possible. 5.4.5 operate all received products for your domestic and private use only and between the date of installation and submission date of your reviews, make reasonably frequent use of a sufficient number of the features and functionalities of the products for the purposes of writing your reviews; Already a member? We recommend that you use your own virus protection software. 3 Ways to Activate a Gift Card - wikiHow They are valid for 24 months from the last transaction. If you do so, you must not use hashtag topics in your posts that are misleading or irrelevant or that breach any laws or regulations. The personal data you submit in the course of booking a JLP virtual event or when otherwise using the Services, may be shared with trusted third parties where this is necessary to provide the Services. 16. No warranty is given that the JLP virtual events or associated services shall be available on an uninterrupted basis. 5.4.4 carefully read all user instructions and other documentation provided with your products and operate those products solely in accordance with that documentation; Gift card, e-gift card and Experience Gifts exclusions, Returning an item purchased with a gift card, e-gift card and Experience Gift, In store or online at John Lewis & Partners and Waitrose & Partners (exclusions apply). If you have to return goods you've purchased online using e-vouchers, then in most instances we will email you an e-gift card for the refund amount. Yes, you can pay by John Lewis Partnership vouchers in Waitrose & Partners shops, at waitrose.com, waitrosecellar.com and waitroseflorist.com. An invitation to book an in-store Personal Styling experience for men or women. 11. Please note this list is subject to change at our discretion. 9.4 We are not responsible for any interruption or disruption to or technical malfunctions of any telephone network or lines, electronic devices, systems, servers, providers, websites or computer equipment or software, failure of any email or entry to be received due to technical failures or traffic congestion on the internet, on telephone lines or at any website, or any combination of these, including any injury or damage to your or any other persons device related to or resulting from participation or downloading any materials in the Programme. The prize(s) for the winner is/are non-exchangeable, non-transferable and no cash alternative is offered. When you enter this Programme, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, time working in the Partnership, membership number and product selections. The courts of England will have exclusive jurisdiction for any dispute arising under or in relation to them. At the same time, if you don't use your card within a year, issuers can charge you an "inactivity fee.". 12. 5.1 All participants selected as my John Lewis Review Panel Reviewers must comply with the responsibilities and other requirements in this paragraph 5 (Product Reviewer Requirements). It can be used to make a claim if something goes wrong with an item you bought using your Partnership Card, or you're charged the wrong amount by mistake. 7.3 The warranty in paragraph 7.1 does not apply to any defect in the products arising from: Youll see your rewards here. Download the John Lewis app and youll always have your My John Lewis card with you. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time you accept these Terms by submitting your entry to the Programme. to receive marketing and updates from us) and where such processing is necessary for the fulfilment of our legitimate interests. 3.3 We (or our suppliers) shall be responsible for the cost of delivery of the products to your home WHAT DO I DO? Shop as usual on the website and then proceed to checkout. 2.2.4 be available to fulfil all the requirements set out in paragraph 5; "Product Reviewer Requirements" below 14.2 We make no representation that materials relating to the Programme are appropriate or available for use at other locations. Further details of who we share your personal data with are available on our Privacy Policy. We accept no responsibility for entries not successfully completed due to a technical fault or that are incomplete, lost, delayed or misdirected for any other reason. 2.4 By entering the Programme, you promise that all information submitted by you is true, accurate, current and complete. For details of the applicable terms and conditions, please refer to the manufacturer's guarantee documentation provided with the product(s) You have a number of rights in relation to your personal data. Enjoy personalised offers, exclusive early access to new launches, members-only events and more. Theres no obligation to buy anything recommended during the experience. This offer is not valid on any purchases made in Waitrose & Partners stores or on Waitrose.com. Buying a product or making a making a balance enquiry refreshes the 24-month expiry period" Nintendo eStore - "Card balances do not expire" Playstation Network - "Expires 12 months from date of purchase" During checkout you'll be asked to enter two codes for the e-voucher you wish to spend: After entering in the e-voucher code, your order will be automatically updated with credit to the value of the e-voucher. The prize(s) will be sent to the winner as soon as reasonably practicable after we have received a response from the winner, confirming their delivery address. For further information on the rights that you have, and how you can exercise them, please see our Privacy Policy. I sent the gift card along with a greetings card to her home address. 5.5.1 All reviews submitted by my JL Review Panel Reviewers as required must comply with the requirements in this paragraph (Review Submission Policy). The spend threshold will be assessed after any other discount has been applied to the basket. 2.2.4.2 accept delivery of the products within 7 days of us (or our supplier) sending the product to you 13. 1. Please email us at ratings.and.reviews@johnlewis.co.uk to report and arrange a product return, if you do not hear back from the supplier. Please note that only one entry per person/per membership account is permitted. 2. 5.5.1.5 complete and include the rating For items bought that were recommended as a part of an Experience Gift, you can return the item to one of our shops and youll be given a gift card to the correct value. OWNERSHIP AND USE OF ENTRIES, REVIEWS AND OTHER MATERIALS YOU SUBMIT TO US, 8.1 All copyright and other rights, webform data and other materials you submit to us in connection with this Programme (Submitted Materials) are the property of the Promoter and you hereby transfer to us all such rights in all media for the whole term of the Programme. However, to the extent permitted by applicable law, John Lewis does not represent or warrant the accuracy or reliability of any of the information or content about any goods or services, software or advertisements which are provided or distributed through, or linked, downloaded or otherwise accessed by way of the Services. Entries received after the closing date, stated on the voucher, will not be accepted. You cannot use your gift voucher to purchase from any of the following: You can exchange John Lewis Partnership gift vouchers for goods in all John Lewis & Partners and Waitrose & Partners shops, and use them to purchase online or over the phone at johnlewis.com. Accordingly, you hereby irrevocably and unconditionally waive any moral rights or similar rights you have in your participation in the Programme. 14. INTRODUCTION Expired cards can be renewed up to 90 days after the expiry date for a fee of 9.95, and will give you a further 90 days to use the card. 5. Shop as usual on the website and then proceed to checkout. 4.1 We (or our suppliers) will contact each my John Lewis Review Panel Reviewer to agree the date of delivery for the products to their home and confirm the agreed date in writing. Where reasonably possible, we will provide prior notice of such changes. During checkout you'll be asked to enter two codes for the e-voucher you wish to spend: The 10 digit serial number off the e-voucher; And the 7 character online security code. This includes Partner discount applied to your order if applicable. Entries received after the closing date, as stated within customers' rewards and treats, will not be accepted. Basket: 0.00. The FashionCycle reward entitles My John Lewis members to 5 off (the Offer) from their next clothing or home purchase when they recycle a minimum of five clothing products from any brand (the Exchange Products). 1. These terms and conditions apply to your use of our Virtual Events Services (the Services). If your recipient chooses not to book a service, they can redeem their gift card on any alternative products. 5.5 Review Submission Policy That $80 gift card cannot have an expiration date of less than 5 years from the date of purchase. You cannot use your gift card or e-gift card to purchase from any of the following: Third-party restaurants and cafes in John Lewis & Partners shops, Photo printing or software downloads onjohnlewis.com, Waitrose & Partners Leckford Farm Shop, Cafe and Nursery, postage stamps, scratch cards or lottery tickets, mobile top upgift cards, e-gift cards or pay cards. Refunds will take into account the value of the Offer and the amount refunded will not include the value of the Offer. 8. For the purposes of these terms and conditions, the John Lewis Partnership includes John Lewis Plc and Waitrose Limited ("John Lewis", "us", "we", "our"). I had expected John Lewis to be more flexible and understanding. Third-party restaurants, cafes & concessions in John Lewis & Partners shops, Magazine subscriptions, photo printing & software downloads on johnlewis.com, Third-party restaurants, cafes & concessions in Waitrose & Partners shops, Petrol stations & car parks at Waitrose & Partners shops, To discharge indebtedness in respect of an account or credit card issued by John Lewis plc, Waitrose Limited or John Lewis Financial Services Limited. The card cannot be exchanged for cash. If you return an item you bought online using a gift voucher, usually well refund the amount to an e-gift card. But it will replace expired gift cards with new ones if you return them in the post. Time out: John Lewis gift cards' expiry period is 24 months, and so is Marks & Spencer's. . Only one Offer can be used for each transaction of 20 or more. The winner must provide a postal address to claim their prize(s). Under this scenario, the receiver of the $80 gift card may use the gift card like cash and purchase anything she wants - candles, books, a sweater, whatever the store sells. If you object to any or all of your surname, county and winning entry being published or made available, please contact us at the above email address. Experience Gift cards can be redeemed in the same way as normal gift cards, and can be used to pay for products and services in our shops. The John Lewis gift card is valid for 24 months from the date of the last transaction (which counts as a purchase, a refund to the card or a balance enquiry). 1.2 The promoter of this activity is John Lewis plc (we, us, our or Promoter as applicable). 5.3 All Products remain the property of the Promoter until they have been delivered to you. I purchased such a card from your Southampton store on 4th of this month. For further information on how we process your personal data, including who you can contact if you have any queries or complaints, or if you would like to exercise any of your data rights, please see our Privacy Policy. 13.1 If we are prevented or delayed from complying with our obligations under these Terms by anything you (or anyone acting on your behalf) does or fails to do or due to events or circumstances beyond our reasonable control (including fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war) our inability or delay in performing our obligations will not be deemed to be in breach of these Terms. 12.1 We may at our sole discretion modify, suspend or terminate the Programme, extend its closing date or time or make any other changes to the Programme or Terms. The Promoter of the Programme is John Lewis plc, a company incorporated in England registered under company registration number 233462 and whose registered office address is at: John Lewis | 171 Victoria Street | London | SW1E 5NN. 2.2.2 be resident in the United Kingdom; For business orders under 1,000, please call 03301 230 351. Who are John Lewis? A winner will be chosen by random draw performed by a computer process as soon as reasonably practicable after the competition closing date. 6.2 This manufacturer's guarantee is in addition to your legal rights in relation to the products that are faulty or not as described. No cash alternative available. 5 off has to be redeemed at the point of exchange. If you return an item you bought online using a gift card or e-gift card, usually well refund you to an e-gift card. We can accept the following items: Shirts, t-shirts, jumpers, cardigans, jackets, coats, shorts, trousers, jeans, childrenswear, dresses, jumpsuits, and skirts.These must be clean. A member must be signed into their My John Lewis account if spending online to qualify for this offer. CAN I EXCHANGE MY GIFT VOUCHERS FOR CASH? We will not retain your personal data for longer than necessary to provide you with the services that you have requested, or if longer, the period of time required by applicable laws and regulations. During checkout you'll be asked to enter two codes for each voucher you wish to spend. Lost or stolen cards can also be replaced for a fee of 5.95. 14. You can access your My John Lewis card in our app on iOS or Android. PDF The Love2shop Gift Card - Appreciate Business Services If you continue to experience any further difficulties, email our Customer Service team or call us on 03456 049 0497am - 11pm, 7 days a week. 1. You can buy gift cards in any denomination up to 2,500, together with a card wallet and envelope for presentation. If you object to any or all of your surname, county and winning entry being published or made available, please contact us at the above email address. The gift card will expire 24 months from purchase or last use. 7. 1. This reward cannot be used in conjunction with any other voucher code offer. These can vary, so make sure you check them whenever you buy or receive one. CHANGES TO THE PROGRAMME OR THESE TERMS. 6. 6. You must accept the invitation by following the instructions contained within the email invitation and within the timescale stated. No delay or failure by us to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them, nor will any single or partial exercise of these powers, rights or remedies preclude any other or further exercise of them. You can buy gift cards and e-gift cards to be used as part or full payment: Find out more about using gift cards, e-gift cards & vouchers. In such circumstances, we must still provide the information and winning entry to the Advertising Standards Authority on request. All 50 states are subject to this rule. We will process your personal data in order for us to fulfil our contractual obligations to you (e.g. The posted Experience Gift arrives in a wrapped gift box with ribbon & gift tag for a personal message. 4. Can I buy gift cards or e-gift cards for a business? when passing on as a gift - make sure that you point out the value, terms and conditions, and in particular the expiry date remember they are like cash and make sure you keep them in a safe place. 2. 1. 12.2 Where reasonably possible, we will notify you of such changes in advance or at the time we make such changes by posting amended Terms on this page. John Lewis & Partners reserves the right to remove this offer at any time. Our competitions are free to enter and no purchase is necessary (but please note condition 2 if you live outside of the UK). We are the owner or the licensee of the intellectual property rights in our websites and the JLP virtual events, as well as any JLP virtual event materials. 10. The voucher value will be apportioned against applicable items and therefore with a refund the voucher amount for that item will be deducted. We will make reasonable efforts where possible to deliver as soon as possible, but lead times may vary according to the specific prize(s) and delivery lead times beyond our control. If you wish to use your remaining gift card balance at a later date, keep hold of your gift card or e-gift card email. If your gift vouchers are accidentally damaged, contact John Lewis Financial Services on0345 300 3833. If you access the Programme from outside of the United Kingdom, you are responsible for compliance with all local laws. 2.1 If you are invited to be part of the Programme you will receive an invitation email from us which will require you to confirm acceptance. to provide you with the service you have asked for, such as virtual classes), for compliance with our legal and regulatory obligations, where you have consented to us processing your personal data (e.g. When will I receive my gift card? For the avoidance of doubt, should these Terms or any part of them be deemed void or voidable, this shall not affect the validity of any transfer of rights provided under these Terms. Instead, members get a range of benefits which are available all year-round, as well as new rewards each month based on how much you shop with us. 3. Well also send you a special reward every year on the anniversary of you joining My John Lewis! 5.2 If you fulfil your responsibilities and other requirements under this paragraph 5, you shall be entitled to keep the products received in connection with the Programme. We can offer business customers competitive discounts on orders over 1,000, pleasevisit John Lewis for Business or call03456 037 979. In My Account, go to Rewards & treats. You can spend your gift card or e-gift card in any of our shops. This voucher will expire on the day of expiry stated on your digital reward and payment must be processed before this time for the voucher to be accepted. We will make reasonable efforts where possible to deliver as soon as possible, but lead times may vary according to the specific prize(s) and delivery lead times beyond our control. 11. Be the first to shop new launches before anyone else on the John Lewis app. If a fee is applicable for the booking of any JLP virtual event, this will be communicated to you in the terms and conditions specific to the event in question and at the time of booking, in advance of any payment. You may also return goods to any John Lewis & Partners shop. This will usually be the case where our trusted third party partners and suppliers are based in non-EEA countries. Gift card Delivery charges apply . Old card support Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Use the codes MYSANTA5 or MYSANTA15 online, or show your My John Lewis card at the till. These third parties may include IT companies that support our website and business systems, partners that help us manage your booking and partners that provide the online platforms which allow you to access the JLP virtual events.